Linn Area Credit Union-We are Family
Home Become a Member Current Rates Credit Union ClassifiedsHas your email address changed?
Contact Us Locations & Hours Current Newsletter Credit Union Classifieds Change of Email Address Form Googolplex - Credit Union for Kids Frequently Asked Questions Site Index Identity Theft
Info You Need... At Your Fingertips
 

Frequently Asked Questions

General Questions  |  Checking/Savings  |  ATM/Debit Card
Loans  |  Online Banking FAQ  |  Identity Theft Resource Kit


Identity Theft Resource Kit

Identity Theft Recovery Sheet & Financial Institution Record

These sheets will allow you to record all your credit cards and account numbers in one location. This is helpful when your card(s) and / or accounts become lost, stolen, or tampered with. Keep this in a secure, locked location. Click here for a .pdf version of this document.

Identity Theft Resource Packet

What is identity theft and how can you prevent it? What should you do if you feel you’ve been a victim of identity theft? Find answers to all of your identity theft questions here. Click here for a .pdf version of this document.

Identity Theft Affidavit

Use this form to prove to your debtors that the debt was not created by you. Click here for a .pdf version of this document.

Federal Trade Commission Identity Theft Website

Learn more about how to prevent and respond to identity theft at http://www.consumer.gov/idtheft/.

Note: the documents available here are viewable and printable using Adobe Acrobat Reader. Most computers will already have this program installed. If yours does not, please go to the Acrobat Reader Download Site to get this free program.

“Phishing”

Right now there is a popular identity theft scam going on known as “phishing.” It consists of a phone call or e-mail from what appears to be a legitimate company, financial institution or government agency asking you confirm credit card numbers, verify passwords, bank account numbers and/or social security numbers. They will tell that you are either being protected from potential fraud or helping the fight against terrorism. They will ask you to give them this information over the phone, through a reply e-mail or they will tell you to go to a website and enter this information. THESE ARE NOT LEGITIMATE E-MAILS, WEBSITES OR TELEPHONE CALLS!!! The real companies would never contact you to ask for this information.

Here are several ways to protect yourself from these and other types of scams:

  1. Never send personal information in a reply to an e-mail that you did not initiate.
  2. Never give this information out during a telephone call you did not initiate.
  3. Avoid e-mailing personal and financial information at all.
  4. Before you submit information on a website, look for the “lock” icon in the browser’s status bar. Secure web addresses begin with https:// (That s stands for secure).
  5. Review credit card and bank statements as soon as you receive them to determine whether there are any unauthorized charges. If your statement is more than a few days late, call your credit card company or financial institution to confirm billing addresses and account balances.
  6. If you get an e-mail warning you, with little or no notice, that your account will be shut down unless you reconfirm your personal information, do NOT reply or click on the link in the e-mail. Instead, contact that company using a telephone number or web address you know to be genuine.

While it is best to be overly cautious, keep in mind that if you initiate the phone call or e-mail, it is still most likely a legitimate company.

The following is an example of a fraudulent email you might receive:

Dear Sir/Madam,

You have been identified as a customer of one of ABAs (American Bankers Association) member banks. The American Bankers Association would like to inform you about the adoption of a decision of a new Security Policy. The new policy entered into force on 1st March 2004. Due to the extensive number of credit card frauds, ABA has decided to take preventative countermeasures in order to ensure the highest level of security and safety for the customers of its member banks.

Our records indicate that you possess a status of a registered credit card holder with one of ABAs member banks, and, according to the new Security Policy of ABA, you are required to verify your credit card(s) information. Please fill in all the necessary details in the webform provided below and then click on the Submit button. All data entered will be encrypted and sent to ABAs main server for further processing, after which it will be compared to the existing database of your local bank. You will be notified by email for the outcome of the operation within a period of 7 days.

The deadline for credit card(s) verification is 31st March 2004. All verification requests received after this date will be rejected by ABAs main server. If you fail to verify your credit card(s) with your local issuing bank before the aforementioned date, your credit card(s) will be disabled until verification is completed. We apologize for the inconvenience and thank you for your business.

Sincerely,

ABA Customer Service Staff


back to the top

 

NCUA EHO

Contact Us  |  Privacy Policy  |  Site Map

Ph: (319) 378-0101

 Linn Area Credit Union provides links to other sites of interest as a convenience to our members. Linn Area Credit Union is not responsible for the privacy practices or content contained on other sites. It neither endorses the information, presentation or accuracy nor makes any warranty, express or implied, regarding any external site or business transaction you do with them. If you have questions about another site's privacy practices, please read the privacy statement at their site.