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Online Banking FAQ

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Bill Payer

What is Bill Payer?
Does it cost to use Bill Payer?
How do I sign up for Bill Payer?
How long does it take to enroll in Bill Payer?
How long is my Bill Payment history kept?
How long does it take for bills to be paid?
How do I change my personal information with Bill Payer?
How do I change my Bill Payer password?
How are payments made?
Who do I contact for Bill Payer customer service?

What is Bill Payer?
Bill Payer is a free service that allows you to pay any bills you have using your home computer. Bill Payer eliminates the need to write checks, buy stamps and send bills via U.S. Mail. For more detailed information click here.

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Does it cost to use Bill Payer?
Bill Payer is a free service available to all Linn Area members with a checking account.

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How do I sign up for Bill Payer?
There are 2 ways to sign up for Bill Payer:
1) If you have access to e-Branch, log in to e-Branch, select the “Services” button, then select the option to “Sign up for Bill Payer”. Fill in the information and click the Submit button.
2) If you have not signed up for e-Branch go to the e-Branch Log In page. Instead of logging in, select the “Bill Payer” button then choose Enroll on the Bill Payer main page.

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How long does it take to enroll in Bill Payer?
Please allow 1 to 2 business days for your Bill Payer enrollment to be finalized and to receive your welcome email.

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How long is my Bill Payer payment history kept?
Payment history is kept a minimum of 12 months.

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How long does it take for bills to be paid?
Please allow a minimum of 5 business days from the time you enter your payment for the payee to receive payment. In other words, send your payment 5 business days before the due date.

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How do I change my personal information with Bill Payer?
Give us a call at 378-0101 x0 or 1-800-950-5228 x0 or call Bill Payer directly at 877-305-5779.

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How do I change my Bill Payer password?
Give us a call at 378-0101 x0 or 1-800-950-5228 x0. After verifying your account information, we can change your password.
Or you can give Bill Payer a call directly at 877-306-5779.

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How are payments made?
The vendor you are paying determines what type of payment they wish to receive: paper check or electronic.

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Who do I contact for Bill Payer customer service?
Please call toll free 877-306-5779 or click on the “Live Help” button for immediate instant messenger assistance.

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