What do
I need to view my e-Statement online? You will need:
1) Internet access
2) Adobe Acrobat Reader 4.0 or higher
3) A web browser with 128 bit encryption (Internet
Explorer 5.5 or Netscape 4.7 or higher browsers)
4) Enrollment in e-Branch.
What
if I don’t have Adobe Acrobat Reader 4.0 or higher?
You can download this free program by
clicking the “Get Acrobat Reader” icon on the
“Statements” page. You will be taken to the Acrobat
Reader download page at
http://www.adobe.com/products/acrobat/readstep.aspl.
Follow the instructions to install this program.
How do
I print my e-Statement? After bringing up your statement, either
click the printer icon on the Acrobat Reader toolbar
or select File, then Print.
How do
I save my e-Statement? After bringing up your statement, click the
Save button on the Acrobat Reader toolbar. It looks
like a diskette. A Save dialogue box will appear. You
can change the name of the file if you wish. You can
also change the location you save the file in by
changing what appears in the Save In: line. After
making any necessary changes select the Save button.
You will now be able to access your statement anytime
without having to log in to e-Branch.
Why
did I have to give my e-mail address to sign up? We need your e-mail address to notify you
when your statements are available. We also
periodically send out other pertinent account
information using your e-mail address rather than
sending it via U.S. Mail. Without a valid e-mail
address we cannot verify you are getting your account
information.
Will
my e-Statement be on-line even if, for some reason, I
don't receive my e-mail notification? e-Statements are generated at the start of
each month for the prior month’s activity. After they
are posted on e-Branch we send an e-mail notifying you of
their availability. If we get this notification e-mail
back as undeliverable we will send a letter asking you
to give us a valid email address. We must receive a
reply with a valid email address by the end of the
month or we will cancel your e-Statement enrollment
and statements thereafter will come as paper
statements in the U.S. Mail.
How
long will my e-Statement be available?
e-Branch can hold three e-Statements at a time. As a fourth
e-Statement is added the first will drop off the
system. You can, however, store e-Statements on your
hard drive for future reference. See How do I save my
e-Statement? for details.
How
do I cancel e-Statements? Send us an
e-mail or give us a call at
378-0101 x0 or 1-800-950-5228 x0. We’ll need
your name and Linn Area member number.
Will I be able to get my
credit card statements via e-Statements? No, e-Statements do not include Linn Area
credit card information. You can, however, access your
credit card information by enrolling in
MyCardInfo.com,
a free credit card account management system.
Click here to
enroll.
Linn Area Credit Union provides links to other sites of interest as a convenience to our members. Linn Area Credit Union is not responsible for the privacy practices or content contained on other sites. It neither endorses the information, presentation or accuracy nor makes any warranty, express or implied, regarding any external site or business transaction you do with them. If you have questions about another site's privacy practices, please read the privacy statement at their site.
e-Branch
e-Statements
