“What’s the difference between a bank and a credit union?”
Credit unions are owned by their members, not stockholders. If you have an account at a credit union, that means that you have a say in how it is run. You also get to vote who will represent you when you elect your Board of Directors. A bank is run by stockholders, who buy their decision-making position.
Credit unions are not-for-profit. Any profits that credit unions do make, go back to our member-owners. This is why we can offer lower interest rates and charge fewer fees than for-profit banks.
Credit unions are local. Decisions are made right here, usually within the same day. You don’t have to wait for a loan while we try to get approval from some higher up who lives across the country.
Credit unions offer more personalized service. We feel this is the most important difference. At a credit union, you are seen as a person, not a number. We will do our best to call you by your first name and tailor our services to meet your individual needs. We genuinely care about you and want to provide you with the best service possible.
These videos were created by Servus Credit Union in Alberta, Canada, and explain the difference between a bank and credit union in a lighthearted manner.