Contact Us

Contact Us

We’d love to hear from you!

We have a lot of different ways you can contact us, including Live Chat and ZipLine (our texting service). Of course, you can always call us or drop us a line, too! So choose the contact method that works best for you and give it a go!


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Email Us

Please note: For security reasons, do not put your account number or any other private information in your email.

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3015 Blairs Ferry Rd NE
Cedar Rapids, IA 52402
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Click on the Live Chat icon and get a real-time response from one of our helpful team members during regular operating hours.

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Text us using ZipLine at (319) 892-7411. With ZipLine, our FREE texting service*, you’ll receive answers in real time during our regular operating hours. Please note: Wi-Fi in public is not secure, therefore we urge caution if you are using a public Wi-Fi network when texting.

Tell us your Linn Area story:

We pride ourselves on providing the highest possible customer service to our members each and every day.  Please tell us if one of our team members went “above and beyond” for you or made your day brighter.  Whatever you’d like to say, we’d like to hear it!

Share your story with us!

ART:

(Audio Response Teller): Call ART at (319) 393-2266 or (800) 950-5228. Option 1

Take a gander at the ART menu.

Lost or stolen checkbook/account information:

Call (319) 892-7300. In the case of theft, be sure to report it to local authorities.

ATM/Debit card issues

Lost or stolen ATM or debit card:

Call (319) 892-7300 immediately. After hours, call (833) 851-5397. If your card is stolen, be sure to also report the theft to local authorities.

Problems with debit card:

Call (319) 892-7300. For assistance after hours, please call (833) 851-5397.

To reset your debit card PIN, call (833) 285-1743.

Credit card issues

Lost or stolen credit card:

Call (800) 234-5354, then dial 0.  If the card information is lost or stolen outside of the country, dial (515) 457-2082If your card is stolen, be sure to also report the theft to local authorities.

Problems with credit card:

Call (319) 892-7300. For assistance after hours, please call (515) 457-2082.

Email Us

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*Standard text and data rates may apply. We recommend that you protect your smartphone device with a strong password to make it harder for someone to access your private information if your smartphone is left unattended or it’s lost or stolen. Wi-Fi in public is not secure, therefore we urge caution if you are using a public Wi-Fi network when texting. For security reasons, we recommend as best practice that you delete your text messages with ZipLine after you have gathered the information you requested.