C’mon, don’t be shy.
Whether you have a question, comment, suggestion or just want to say “hi”, we are here for you!
Phone: (319) 378-0101 or (800) 950-5228
Fax: (319) 378-1337
Face to face: Stop by any of our branches. We would love to see you!
Live Chat: Want a quick response to a question? Click on the “Live Chat” icon to the left and get a real-time response from one of our helpful team members during normal operating hours.
Lost or stolen checkbook/account information: Call (319) 378-0101. In the case of theft, be sure to report it to local authorities.
Tell us your LACU story: We pride ourselves on providing the highest possible customer service to our members each and every day. Please tell us if one of our team members went “above and beyond” for you or made your day brighter. Whatever you’d like to say, we’d like to hear it!
ATM/DEBIT CARD ISSUES
Lost or stolen ATM or debit card:
Problems with debit card:
CREDIT CARD ISSUES
Lost or stolen credit card:
Problems with credit card: Call (319) 378-0101. For assistance after hours, please call (515) 457-2082.