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Hand holding mobile phone displaying a text conversation with ZipLine logo

Introducing ZipLine… the quickest way to Q&A!

Now you can contact us via text on your mobile phone! With ZipLine, our FREE texting service*, you’ll be able to text us questions from your mobile device and receive answers in real time during our regular business hours.

Want to know your balance? Text us! Want to know if check #4328 has cleared? Text us! Want to tell us how much you love texting us? (Yep, you know what to do!) Just send a text to (319) 892-7411, and one of our hotshot Johnny-on-the-spot staff members will hit you back!


*Standard text and data rates may apply. We recommend that you protect your smartphone device with a strong password to make it harder for someone to access your private information if your smartphone is left unattended or it’s lost or stolen. Wi-Fi in public is not secure, therefore we urge caution if you are using a public Wi-Fi network when texting. For security reasons, we recommend as best practice that you delete your text messages with ZipLine after you have gathered the information you requested.
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Please note: For security reasons, do not put your account number or any other private information in your email.

3015 Blairs Ferry Rd NE
Cedar Rapids, IA 52402

Want a quick response to a question? Click on the Live Chat icon to the right and get a real-time response from one of our helpful team members during regular operating hours.

Tell us your Linn Area story:

We pride ourselves on providing the highest possible customer service to our members each and every day.  Please tell us if one of our team members went “above and beyond” for you or made your day brighter.  Whatever you’d like to say, we’d like to hear it!

Share your story with us!

ART:

(Audio Response Teller): Call ART at (319) 393-2266 or (800) 950-5228. Option 1

Take a gander at the ART menu.

Lost or stolen checkbook/account information:

Call (319) 892-7300. In the case of theft, be sure to report it to local authorities.

ATM/Debit card issues

Lost or stolen ATM or debit card:

Call (319) 892-7300 immediately. After hours, call (800) 554-8969 or (614) 564-5101In the case of theft, be sure to report it to local authorities.

Problems with debit card:

Call (319) 892-7300. For assistance after hours, please call (614) 564-5101.

Credit card issues

Lost or stolen credit card:

Call (800) 234-5354, then dial 0.  If the card information is lost or stolen outside of the country, dial (515) 457-2082. In the case of theft, be sure to report it to local authorities.

Problems with credit card:

Call (319) 892-7300. For assistance after hours, please call (515) 457-2082.

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