We’d love to hear from you!
We have a lot of different ways you can contact us, including texting us and using Live Chat. Of course, you can always call or email us, too! So choose the contact method that works best for you and give it a go!
Please note: For security reasons, do not put your account number or any other private information in your email.
Click on the regular operating hours.and get a real-time response from one of our helpful team members during
Text us at (319) 892-7411. With our FREE texting service*, you’ll receive answers in real time during our regular operating hours. Please note: Wi-Fi in public is not secure, therefore we urge caution if you are using a public Wi-Fi network when texting.
Tell us your Linn Area story:
We pride ourselves on providing the highest possible customer service to our members each and every day. Please tell us if one of our team members went “above and beyond” for you or made your day brighter. Whatever you’d like to say, we’d like to hear it!
Lost or stolen checkbook/account information:
Call (319) 892-7300. In the case of theft, be sure to report it to local authorities.
ATM/Debit card issues
Lost or stolen ATM or debit card:
Call (319) 892-7300 immediately. After hours, call (800) 950-5228. If your card is stolen, be sure to also report the theft to local authorities.
Problems with debit card:
Call (319) 892-7300. For assistance after hours, please call (800) 950-5228.
To reset your debit card PIN, call (833) 285-1743.
Credit card issues
Lost or stolen credit card:
Call (319) 892-7300 immediately. If the card information is lost or stolen outside of the country, call toll-free (800) 950-5228. If your card is stolen, be sure to also report the theft to local authorities.
Problems with credit card:
Call (319) 892-7300 or toll-free (800) 950-5228 and follow the prompts. If it’s after hours, your phone call will automatically be routed to our Visa® partners.