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C’mon, don’t be shy.

Whether you have a question, comment, suggestion, or just want to say “hi,” we’re here for you!

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3015 Blairs Ferry Rd NE
Cedar Rapids, IA 52402

Want a quick response to a question? Click on the Live Chat icon to the right and get a real-time response from one of our helpful team members during normal operating hours.

Tell us your LACU story:

We pride ourselves on providing the highest possible customer service to our members each and every day.  Please tell us if one of our team members went “above and beyond” for you or made your day brighter.  Whatever you’d like to say, we’d like to hear it!

Share your story online form

ART:

(Audio Response Teller): Call ART at (319) 393-2266 or (800) 950-5228. Option 1

Click here for the ART menu.

Lost or stolen checkbook/account information:

Call (319) 892-7300. In the case of theft, be sure to report it to local authorities.

ATM/Debit card issues

Lost or stolen ATM or debit card:

Call (319) 892-7300 immediately. After hours, call (800) 554-8969 or (614) 564-5101In the case of theft, be sure to report it to local authorities.

Problems with debit card:

Call (319) 892-7300. For assistance after hours, please call (614) 564-5101.

Credit Card issues

Lost or stolen credit card:

Call (800) 234-5354, then dial 0.  If the card information is lost or stolen outside of the country, dial (515) 457-2082. In the case of theft, be sure to report it to local authorities.

Problems with credit card:

Call (319) 892-7300.  For assistance after hours, please call (515) 457-2082.

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